FAQs

Do you accept custom orders?

For any enquiries regarding custom orders please send us an email at elizabethgracesales@gmail.com to discuss further.

What are your turnaround times?

Our turnaround times for general orders is 5-7 working days. Orders containing embroidery items have a turnaround time of 21 working days. These are subject to change due to high demand, for up to date turnaround time please check our social media or feel free to send us an email.

Can I add to an order?

We will always try and combine orders wherever possible, to add to a previous order please send us an email and we will try our best,

What about shipping?

Our items are sent via Royal Mail 1st class, items should generally be received the next working day after dispatch, however this may change during busy periods.

Do you ship internationally?

We do not currently offer international shipping, however this is something we are looking to introduce in the near future. Please keep an eye on our social media pages for updates.